Quality Service at Newbury Flooring Centre
Here at Newbury Flooring Centre we pride ourselves on the service we offer our customers. This is what sets us apart from our competitors.
Throughout the complete shopping experience each and every customer will be served in a polite and friendly manner. If you invite us to your house, we will treat your home with the upmost respect. We will source samples to ensure you find the best product and provide a written quotation for each project. The project will be fully managed and we will keep you informed of our progress throughout. The installation will be completed as efficiently as possible and with the least amount of disruption.
Once the project is complete, Newbury Flooring Centre provides an installation guarantee that sits alongside the manufacturers guarantee. Our after service guarantee will provide any customer with complete peace of mind.
Our reputation is built by our customers; word of mouth is our best marketing tool. Therefore Newbury Flooring Centre‘s goal, is to ensure that every customer feels delighted with their service.
Our Values
Customer Focus - consistently deliver the product and service are customers expect
Integrity – doing the right thing and treating others the way we would expect to be treated
Inspiring – improving what we do by continually assessing our service and fine tuning our offer
Professionalism – setting working standards and ensuring that we achieve them at all times